Refund policy

Return & Exchange Policy

Thank you for shopping with us! Please review our policy carefully before making a purchase.

Returns for Store Credit

We accept returns for store credit only. Refunds to the original form of payment are not offered unless an item arrives defective or damaged.

To be eligible for store credit:

• Items must be unused, unworn, and in original packaging
• Return requests must be made within 14 days of delivery

Once your return is received and inspected, a store credit will be issued for the purchase price.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 14 days of delivery. To process your request, include:

• Your order number
• A description of the issue
• Clear photos of the defect or damage

Once approved, we will offer a replacement or refund at our discretion.

Exchanges

We offer exchanges for eligible items under the following conditions:

• The item must be unused, unworn, and in original packaging
• Exchange requests must be made within 14 days of delivery

Please note:

• Customers are responsible for all shipping costs associated with exchanges

How to Start a Return or Exchange

To initiate a request, please contact us at support@nightskysleepwear.com with your order details.